At Eazy Neighbors, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer refunds in accordance with the following policy.
To be eligible for a refund, the following conditions must be met:
Certain items are non-refundable. These include:
Please check the product description to confirm if your item is eligible for a refund.
To initiate a refund, follow these steps:
Once approved, refunds will be processed within [Insert Time, e.g., 7-10 business days] and automatically applied to your original method of payment. Please note that processing times may vary depending on your bank or credit card issuer.
If you haven’t received a refund within the expected time frame:
We only replace items if they are defective or damaged. If you need an exchange, contact us within [Insert Time Frame, e.g., 14 days] of receiving the item, and we will arrange for a replacement.
If your item arrives damaged or defective, please contact us immediately at [Insert Email Address] with photos and a description of the issue. We will arrange for a replacement or a full refund, including any shipping costs.
Unless the item is defective or incorrect, the customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
For questions regarding our refund policy, please contact us.