At Eazy Neighbors, we strive to deliver your purchases quickly and efficiently. This Shipping Policy outlines the terms related to the shipment of products purchased from our ecommerce store.
1. Processing Time
- Orders are typically processed within [Insert Processing Time, e.g., 1-3 business days] of receiving your order. This excludes weekends and holidays.
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Rates and Delivery Estimates
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Shipping Costs: Shipping costs are calculated at checkout based on the destination, weight, and size of your order.
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Delivery Times: Delivery times vary by location and shipping method selected. Estimated delivery times are provided at checkout. Typical delivery windows are:
- Standard Shipping: [Insert Time, e.g., 5-7 business days]
- Expedited Shipping: [Insert Time, e.g., 2-3 business days]
- International Shipping: [Insert Time, e.g., 7-14 business days]
Please note that delivery times are estimates and not guaranteed. Delays due to carrier issues or customs may occur.
3. Shipping Destinations
- We currently ship to [Insert Regions or Countries, e.g., the United States, Canada, Europe, etc.]. International shipping is available, but shipping rates and times may vary depending on the destination.
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Customs and Duties: For international orders, customs, duties, and taxes may apply. These fees are the responsibility of the customer and are not included in our shipping charges.
4. Order Tracking
- Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor your package’s status and estimated delivery time.
5. Shipping Delays
- Home Fusion is not responsible for delays caused by events beyond our control, such as weather conditions, customs processing, or carrier delays.
- If your shipment is delayed for an extended period, please contact us at [Insert Contact Information] and we will assist in tracking your package.
6. Lost or Damaged Packages
- If your package is lost in transit or arrives damaged, please contact us within [Insert Time, e.g., 7 days] of the expected delivery date for assistance. We will work with the carrier to locate your package or provide a replacement.
- For damaged packages, please provide photos and any other necessary documentation to support your claim.
7. Incorrect Shipping Address
- It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses.
- If you realize there is an error in your shipping address, please contact us immediately at [Insert Contact Information] to make corrections. If the package has already shipped, we will assist in redirecting it where possible, but additional charges may apply.
8. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us.